Training

Supervisor 101 – Congratulations! Now What???

Congratulations you have been given the authority to oversee a team, make more decisions and take on additional leadership responsibilities.

The excitement of the position has passed and now it’s time to get to work or maybe you have been doing the job and need to tighten your practices. Where do you go from here? What does it mean to be a manager versus a leader? How do you best communicate with your team and your boss? How do you deal with difficult situations and conflicts? How can you best coach and support your team?

In our 4-part on-line program, we will be bringing new ideas, shared experiences, and real time scenarios to the group. This is an opportunity to learn as well as idea share with other managers from various companies.

Program Overview

Session 1: Understanding Your Role

  • Leader vs Manager
  • Company vs Team Expectations
  • Areas of Authority, Responsibility, & Time


Session 2: Communication

  • Recognizing Styles & Tools Used
  • Employee Lifecycle: Communications & Documentation
  • Individual vs Team Communication Plan


Session 3: Conflict

  • Recognize Conflict Styles
  • Pause & Evaluate
  • Managing Next Steps


Session 4: Coaching

  • Re-Direction for Needed Change
  • Recognition Languages
  • Succession or Growth Opportunities

Program Investment

$475 per attendee (Invoice will be emailed after registration.)

Upcoming Program Dates

August program: Wed 3rd, 10th, 17th, 24th
Register for the August Program     Add to Calendar

October program: Thurs 6th, 13th, 20th, 27th
Register for the October Program     Add to Calendar

1:00-2:30pm MT (via Zoom)
8-10 attendees per program

Questions?

Contact Tina Ramey
tramey@volkbellhr.com